Greetings fromConcentrix Company Name:Concentrix Position –Japanese/Mandarin/Thai/Cantonese/Hindi CSR for MONDELEZ – Chocolate AccountWork Location –Cubao Quezon CitySalary Package-70,000 – 85,000 Pesos = 11,800 人民币Shift- Dayshift Here's the Typing test, please practice it at house- http://www.typingtest.com/ Job Description: ContactHandling (receive, respond and fulfil)– Multi-channel contact management in near and native language– Sensitive and serious Contact Escalation and handling (ER)– Call back to consumers who have left an after-hours phone message,emergency messages, or to handle calls received in the call back queue duringshift coverage hours (e.g. agent on break, consumer elects to leave message forcall back rather than wait for live native-speaking agent, etc.). – Record junk calls– Maintaining the mailing list/consumer database – Management of contacts as a result of a special situation or a recall– E-mail marketing capability to supporta campaign as directed by MDLZ regional country leaders utilizing thetechnology and email tools provided by MDLZ set forth in Schedule 22. Please kindlysend your resume to 1328900859@QQ.com Thanks, Kind Regards,
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